RF 技术支持工程师

salina_lin

RF 技术支持工程师 [复制链接]

• Recommend suitable product offerings/solution including marketing promotions.

• Generate new business opportunities for EMG while satisfying/fulfilling customer’s needs.

• Take ownership of customer technical issues to satisfy/delight customers by providing real-time assistance and resolution.

• Align with Sales team and On-Line Technical Support teams to address customer issue, including call management/escalation, documentation research and/or creation of interaction and quote requests

• Assist customers and communicate customer’s information to partners, and/or invoke additional Agilent Technologies resources that will satisfy the customer’s needs

• Provide optional methods from which customers choose how Agilent Technologies will satisfy their buying needs

 

External Qualifications:

 

• Bachelor degree or above in Electronic & Electrical Engineering with 2-3 years working experience

• Familiar with RF test instruments, understand key test & measurement market & solution

• Strong interest and passion in serving customers in a contact centre environment

• Excellent listening and qualification skills with ability to move the customer through efficient buying / problem solving process. Able to resolve problem and deliver commitment

• Excellent Communication skills in verbal and written media, both in Chinese & English

• Good system application knowledge, and excellent usage of PC tools

• Integrity & teamwork skills

• Ability to multi-task and work in a stressful environment

 

工作地点：成都

有兴趣的朋友 可以发送简历至salina_lin@hotmail.com 一旦收到您的信息我会第一时间和您联系。