salina_lin 发表于 2010-7-22 15:59

RF 技术支持工程师

<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-FAMILY: 'Arial','sans-serif'">• Recommend suitable product offerings/solution including marketing promotions.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-FAMILY: 'Arial','sans-serif'">• Generate new business opportunities for EMG while satisfying/fulfilling customer’s needs.<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-FAMILY: 'Arial','sans-serif'">• Take ownership of customer technical issues to satisfy/delight customers by providing real-time assistance and resolution.<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-FAMILY: 'Arial','sans-serif'">• Align with Sales team and On-Line Technical Support teams to address customer issue, including call management/escalation, documentation research and/or creation of interaction and quote requests<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-FAMILY: 'Arial','sans-serif'">• Assist customers and communicate customer’s information to partners, and/or invoke additional Agilent Technologies resources that will satisfy the customer’s needs<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-FAMILY: 'Arial','sans-serif'">• Provide optional methods from which customers choose how Agilent Technologies will satisfy their buying needs<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-FAMILY: 'Arial','sans-serif'"><o:p>&nbsp;</o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><B style="mso-bidi-font-weight: normal"><U><SPAN lang=EN-US style="FONT-FAMILY: 'Arial','sans-serif'">External Qualifications:<o:p></o:p></SPAN></U></B></P>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-FAMILY: 'Arial','sans-serif'">• Bachelor degree or above in Electronic &amp; Electrical Engineering with 2-3 years working experience<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-FAMILY: 'Arial','sans-serif'">• Familiar with RF test instruments, understand key test &amp; measurement market &amp; solution<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-FAMILY: 'Arial','sans-serif'">• Strong interest and passion in serving customers in a contact centre environment<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-FAMILY: 'Arial','sans-serif'">• Excellent listening and qualification skills with ability to move the customer through efficient buying / problem solving process. Able to resolve problem and deliver commitment<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-FAMILY: 'Arial','sans-serif'">• Excellent Communication skills in verbal and written media, both in Chinese &amp; English </SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-FAMILY: 'Arial','sans-serif'">• Good system application knowledge, and excellent usage of PC tools<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-FAMILY: 'Arial','sans-serif'">• Integrity &amp; teamwork skills<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-FAMILY: 'Arial','sans-serif'">• Ability to multi-task and work in a stressful environment</SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-FAMILY: 'Arial','sans-serif'"><o:p></o:p></SPAN>&nbsp;</P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-FAMILY: 'Arial','sans-serif'"><o:p>工作地点:成都</o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-FAMILY: 'Arial','sans-serif'"><o:p>有兴趣的朋友 可以发送简历至<A href="mailto:salina_lin@hotmail.com">salina_lin@hotmail.com</A>&nbsp;一旦收到您的信息我会第一时间和您联系。</o:p></SPAN></P>
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